How to re-schedule your order

How to re-schedule your order

Did you know, it is incredibly easy to re-schedule your ihateironing order? It can be done in just a couple of clicks.

If you have any issues with the below, you can always send our friendly customer service team a message on info@ihateironing.com

Happy re-scheduling 🙂

Click the relevant link below for the steps:

Re-scheduling on the ihateironing website

Re-scheduling on the ihateironing mobile app

Re-scheduling on the ihateironing website

Step 1:

Login to your ihateironing account using the link below:

https://www.ihateironing.com/accounts/login/

(If you can’t remember your password just select the forgot password option and we will email you a brand new one)

Step 2

Select ‘Orders’ from the ‘My Account’ menu on the top right.

Step 3

Click ‘View Order’ on the right side

Then click ‘Re-schedule’ at the bottom

Choose your new date (and time) and click ‘Reschedule your order’ when ready.

Don’t worry if you make a mistake, you can re-schedule as much as you like up to 90 minutes before your chosen pick-up or delivery slot.

Re-scheduling on the ihateironing mobile app

Step 1:

In the ihateironing app, tap on ‘Current’ at the bottom to show your current order.

Tap ‘amend’ under either Collection or Delivery.

Step 2

Tap on either the date or the time of your collection and/or delivery, choose your new time slot and tap on ‘AMEND’.

Congratulations you’ve amended your order!

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