How to re-schedule your order

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Did you know, it is incredibly easy to re-schedule your ihateironing order? It can be done in just a couple of clicks.

If you have any issues with the below, you can always give our friendly customer service team a call on 0207 060 4939.

Happy re-scheduling 🙂

Click the relevant link below for the steps:

Re-scheduling on the Website

Re-scheduling on Apple iOS

Rescheduling on Android

Re-scheduling on the Website

Step 1:

Login to your ihateironing account using the link below:

https://www.ihateironing.com/accounts/login/

(If you can’t remember your password just select the forgot password option and we will email you a brand new one)

step1_280w

Step 2

Select ‘Orders’ from the ‘My Account’ menu on the top right.

step2_280w

Step 3

Click ‘Re-schedule’, choose your new date (and time) and click ‘Reschedule’ when ready.

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Don’t worry if you make a mistake, you can re-schedule as much as you like up to 90 minutes before your chosen pick-up or delivery slot.

Re-scheduling on Apple iOS

Step 1:

When in the ihateironing app tap on ‘current’ on the bottom to show your current order.

ios-step1a

Tap ‘amend’ under either collect or deliver.

Step 2

Tap on either the date or the time, choose your new time slot and select ‘Done’.

ios-step2a

Don’t worry if you make a mistake, you can re-schedule as much as you like up to 90 minutes before your chosen pick-up or delivery slot.

Once everything looks correct tap amend.
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Step 3

You will be returned to the ‘Current’ screen with your new collection / delivery time updated.
ios-step4a

Re-scheduling on Android

Step 1:

When in the ihateironing app tap on ‘current’ on the bottom to show your current order.
step1a

Tap ‘amend’ under either collect or deliver.

Step 2

Tap on either the date or the time, choose your new time slot and select ‘Done’.
step2

Don’t worry if you make a mistake, you can re-schedule as much as you like up to 90 minutes before your chosen pick-up or delivery slot.

Once everything looks correct tap amend.
step3

Step 3

You will be returned to the ‘Current’ screen with your new collection / delivery time updated.
step4b

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