FOOD ESSENTIALS DELIVERED TOMORROW
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Essential Foods delivered to your door TOMORROW
IHI is offering this new service to help people who are having to wait days for their online shopping or are unable to leave the house to use their local shops.
Each basket will contain a variety of fruits, vegetables and essential items.
- Fruits: apples, bananas and tomatoes
- Vegetables: potatoes, broccoli, onions, mushrooms, lettuce and carrots
- Essentials: bread, eggs, butter, pasta and milk
WHO DOES IT BENEFIT?
This new service is to help people who are having to wait days for their online shopping or who are unable to leave their house to use their local shops. It is also a way to maintain revenue for ourselves, the wholesalers and to give alternative activity to our drivers.
HOW TO PLACE AN ESSENTIAL ORDER?
STEP 1. Enter your Address, Collection and Delivery timings.
Please ignore the collection time slot, this is for our laundry service. If you required an essentials delivery only, we won’t considerate the collection time.
STEP 2. If you're a new customer, you'll have to enter some more personal details and card information on the next page.
STEP 3. It is all done, we'll deliver your essentials bundle full of food, fruit and vegetables to your door, at the delivery day you’ve chosen (next day delivery is availble for all Essentials Only orders placed prior to 10pm)
We normally collect and deliver laundry, so apologies if the process is a little confusing.
COVID-19 AND CONTACT-FREE DELIVERY
Contact-free deliveries will be used to fulfil all orders.
If you have symptoms of COVID-19, you may still utilise the ESSENTIALS ONLY delivery service, where the delivery will be on a contact-free basis. Unfortunately however, we will be unable to process your laundry.
WHAT AREAS IS THIS SERVICE AVAILABLE IN?
Currently, this is only open to those in London. If you'd like to order this service outside of these areas, please feel free to request this on the chat or give us a call on
How do I let you know I need an essentials delivery when ordering through the website?
On the order confirmation screen, after choosing your time slots and booking in your order, you may leave a note in the additional information box. Please remember to specify ‘ESSENTIALS WITH LAUNDRY’ or ‘ESSENTIALS ONLY’, so we know if you also need a laundry collection or not. On our mobile app, you can leave a note prior to booking in your order.
Can I order essentials without a laundry order?
This service can certainly be used without a laundry order, just let us know in the order notes and special requirements section.
Why do I need a collection time for an Essentials Only delivery?
If you are looking for an Essentials Only delivery, you can ignore the Collection time-slot as we'll only show up for Delivery; orders booked before 10pm will be fulfilled the next working day, and we'll aim to arrive prior to your delivery slot.
What does the service cost?
Our essentials basket costs £29, plus a £6 delivery fee.
I'm in self-isolation, can I still use the service?
It's a difficult time for all of us, but we still need our essentials to survive. Our service is still available to you if you are in self-isolation, and our delivery will be on a contact-free basis. Your items will be left at your door, whilst our driver will wait 2 metres away to ensure the successful receipt of your items.
What areas is this available in?
Currently, this is only open to those in London. If you'd like to order this service outside of these areas, please feel free to request this on the chat or give us a call on 0207 060 4939.
What's included in the basket?
The basket will include an assortment of Fruit, Vegetables and Essential Items. Fruits: apples, bananas and tomatoes. Vegetables: potatoes, broccoli, tomatoes, onions, mushrooms, lettuce and carrots. Essentials: bread, eggs, butter, pasta and milk